General Terms and Conditions of Purchase
Updated 5 January 2022
Article 1 – Definitions
Forise Group Web Shop
Join Stock Company Romitas
Švitrigailos g. 7, Vilnius 03110
Reg. code: 305227535
The Forise Group Web Shop website. The web address is “forise.group” preceded by the country code (lv. / lt. / ee. etc.). For example, lv.forise.group and any other application designed by Forise Group Web Shop.
The environment on which Forise Group offers products to Users.
Any visitor of the Environment
JSC Romitas or another legal entity offering products to Users through the Platform
A User of the Environment who proceeds to purchase an Item via the Platform.
The purchase agreement that arises between the Seller and a Customer via the Platform.
Article 2 – Applicability
2.1 These terms and conditions apply to the ordering and purchasing of products from Sellers via the Platform (hereafter: General Terms and Conditions of Purchase). These conditions can also be consulted on the Environment.
2.2 Every Customer who places an order for a product offered by a Seller within the Environment accepts the applicability of the General Terms and Conditions of Purchase.
2.3 Deviations from the provisions of these General Terms and Conditions of Purchase can be made in writing. The remaining provisions will remain in full force and effect.
2.4 These General Terms and Conditions of Purchase are applicable to both buyers who qualify as (general) consumers and buyers who qualify as business consumers.
2.5 All rights and claims, as stipulated in these General Terms and Conditions of Purchase and in any further agreements that are made for the benefit of Forise Group Web Shop, are also stipulated for the benefit of intermediaries and other third parties engaged by Forise Group Web Shop, explicitly including the Seller(s).
2.6 Forise Group Web Shop has the right to change these General Terms and Conditions of Purchase. The changed conditions will be applicable as soon as they are published on the website. If a buyer then places an order, they thereby accept the applicability of these terms and conditions.
Article 3 – Customer contact
3.1 The Customer must meet at least the following requirements:
- The Customer should have a customer account with Forise Group Web Shop;
- The Customer is at least 18 years of age;
- The Customer can be contacted via email.
3.2 Forise Group Web Shop is always entitled not to process certain orders from Customers or to attach certain conditions to certain orders.
3.3 The Customer is not entitled to let others use their account.
3.4 The Customer declares to act in accordance with the General Terms and Conditions of Purchase and all applicable laws and regulations.
3.5 The Customer is responsible for the accuracy of the data in their own account
Article 5 – Order and delivery
5.1 A Customer can place an order at Forise Group Web Shop via the normal ordering process for a product offered by a Seller.
5.2 The Customer receives an invoice from the Seller
5.3 Ownership of the delivered items will only be transferred until the Customer has fulfilled their payment obligation.
Article 6 – Reimbursement and payment
6.1 The Customer owes the purchase price of the product(s) purchased from the Seller via the Platform to Forise Group Web Shop.
Article 7 – Provisions for purchase from Seller(s)
7.1 If a Customer purchases a product from a Seller via the Platform, the Customer undertakes to read and accept the general terms and conditions of sale of the relevant Seller(s) from whom they purchase one or more product(s) via the Platform.
Article 8 – Information and use of data
8.1 The Customer will keep a careful eye on their email so that the Customer can take note of information sent to them by Forise Group Web Shop in a timely manner.
8.2 Forise Group Web Shop is not liable for any information that does not appear on time or appears unclear or for any manifest errors, regardless of from who the information originates or to whom it is provided.
8.3 The Customer declares to be familiar with and agree that their name and address details, email address and phone number will be provided to the Seller to the extent that these are necessary to execute the Purchase Agreement or if the Customer has given permission for this. Seller is only entitled to use the Customer’s data to the extent that this is necessary to handle and execute the Purchase Agreement or if the Customer has given permission for the use of the data.
8.4 The Customer acknowledges that an evaluation system is part of the sales process. The Customer will be invited via email. The Customer declares that they will participate in good faith, in the case that they choose to participate. The Customer guarantees that all information provided by them is correct and not misleading. The Customer will refrain from providing and/or mentioning offensive, threatening and/or defamatory information.
8.5 Forise Group Web Shop is always entitles to refuse to post a review on the site or to remove it if the review is in contradiction with the laws or regulations, public order and/or morality.
Article 9 – communication between Customer and Seller
9.1 All communication between the Customer and Seller that goes through the Forise Group Web Shop can be viewed and used by Forise Group Web Shop to:
- Support the Customer and /or the Seller in case of questions and/or issues;
- Assess if the Seller meets the requirements;
- Analyse process improvements
9.2 The Customer gives Forise Group Web Shop the permission to store, view and use the communication in accordance with the provisions of paragraph 1 in this article.
Article 10 – Miscellaneous
10.1 Forise Group Web Shop has the right to restrict, not grant or revoke certain privileges or block the use of the account or the ability to order, depending on the trade history of a Customer; this a t the sole discretion of the Forise Group Web Shop.
Article 11 – Severance clause
Should one of the provisions in these Terms and Conditions be or become ineffective, the effectiveness of the other provisions shall not be affected thereby. An ineffective provision shall be deemed to be replaced by an effective provision which comes as close to the ineffective provision as possible.
Article 12 – Governing law and jurisdiction
The General Terms and Conditions of Purchase are exclusively governed by Lithuanian law. All disputes arising from these Terms and Conditions are exclusively referred to the District Court of Vilnius, unless the law specifically designates another court.